1. Introduction
Welcome to im2015 — your trusted online gaming destination here in the Philippines. We know that handing over your personal details to any website takes a lot of trust, and we don't take that lightly. This Privacy Policy explains, in plain and straightforward terms, how im2015 collects, processes, stores, and protects the personal information you share with us when you use our platform, whether you're signing up for an account, playing your favourite JILI slots, joining a poker tournament, or simply browsing our site.
This policy applies to all services operated under the im2015 brand and website at im2015.net. By registering or using our services, you confirm that you've read and understood this policy. Kung hindi ka pa familiar sa iyong rights bilang user, don't worry — we'll walk you through everything below.
Important: im2015 operates in compliance with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR) issued by the National Privacy Commission (NPC).
We are the data controller for all personal information collected through im2015.net. If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to reach out to our Data Protection Officer (DPO) via the contact details provided at the end of this document.
2. Data We Collect
To provide you with a smooth and secure gaming experience on im2015, we collect different types of personal information at various points during your journey with us. Here's a breakdown of what we gather and why:
A. Information You Provide Directly
- Account Registration: Full name, date of birth, email address, mobile number, username, and password.
- Identity Verification (KYC): Government-issued ID (e.g., Philippine passport, SSS ID, UMID, driver's licence), proof of address, and selfie photos as required for verification.
- Financial Information: GCash number, Maya account, BDO/BPI/UnionBank account details, Visa/Mastercard card information, and transaction history relevant to your deposits and withdrawals.
- Communication Records: Messages and queries you send to our customer support team via live chat or email.
- Preferences and Settings: Your chosen language, notification preferences, and responsible gaming limit settings.
B. Information We Collect Automatically
- Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Usage Data: Pages visited, games played, bet history, session duration, click patterns, and navigation paths on our website.
- Cookies & Tracking Data: Information collected via cookies, pixels, and similar technologies (see Section 5 for full details).
- Geolocation Data: Approximate location based on your IP address, used to ensure you are accessing our services from an eligible jurisdiction.
We do not knowingly collect sensitive personal information (like health data or biometric data) unless it is strictly required for identity verification purposes and we have your explicit consent to do so.
3. How We Use Your Data
Your personal information is used only for specific, legitimate purposes that are directly connected to delivering and improving our services. Here's what im2015 uses your data for:
- Account Creation & Management: Setting up and maintaining your im2015 account, verifying your identity, and keeping your profile up to date.
- Processing Transactions: Handling your deposits and withdrawals securely through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and local bank transfers.
- Service Delivery: Enabling you to access and enjoy all im2015 games — from Pusoy and Poker to Fishing Games and JILI Slots — without interruption.
- Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance when needed.
- Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, money laundering, underage gambling, and other illegal conduct on our platform.
- Legal & Regulatory Compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements and gaming regulations.
- Personalisation: Tailoring your im2015 experience, including showing relevant game recommendations and personalised bonus offers based on your activity.
- Marketing Communications: Sending you promotional emails, SMS, or in-app notifications about im2015 bonuses, tournaments, and new games — but only with your consent.
- Platform Improvement: Analysing usage patterns to fix bugs, improve site performance, and develop new features that better serve our kababayans.
- Responsible Gaming: Monitoring gameplay to identify problem gambling patterns and provide appropriate support tools and interventions.
We process your data based on one or more of the following legal bases: contractual necessity (to fulfil our agreement with you), legal obligation (to comply with Philippine law), legitimate interests (to operate our business securely), and consent (for marketing communications and certain data uses).
4. Sharing Your Information
im2015 does not sell your personal information to third parties. However, in order to operate our platform and meet legal requirements, we may share your data with the following categories of recipients:
- Payment Processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet providers, and banking partners (BDO, BPI, UnionBank) to facilitate your financial transactions.
- Identity Verification Services: Third-party KYC providers that help us verify your identity and comply with AML regulations.
- Game Software Providers: Our gaming partners who power the slots, poker, fishing games, and card games available on the platform — limited to the data needed to run the games.
- IT & Hosting Providers: Cloud and infrastructure service providers that host our platform and data securely.
- Regulatory & Law Enforcement Authorities: Government agencies, the National Privacy Commission, PAGCOR, and law enforcement bodies when required by law or court order.
- Professional Advisors: Lawyers, auditors, and accountants bound by strict confidentiality obligations.
All third parties we work with are contractually required to handle your data with the same level of care and security that im2015 applies. They are only permitted to use your information for the specific purposes we have authorised.
5. Cookies & Tracking Technologies
Like most websites, im2015 uses cookies and similar tracking technologies to make our platform work properly and to improve your overall experience. Here's what you need to know:
- Essential Cookies: These are necessary for the website to function. They keep you logged in, remember your session preferences, and ensure secure transactions. You cannot opt out of these without affecting site functionality.
- Analytics Cookies: These help us understand how players use im2015 — which games are most popular, where users drop off, and how we can improve navigation. Data collected is aggregated and anonymised.
- Preference Cookies: These remember your settings, like your chosen language and notification preferences, so you don't have to reset them every visit.
- Marketing Cookies: Used to show you relevant im2015 promotions and to measure the effectiveness of our campaigns. These are only activated with your consent.
You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies may affect the functionality of certain features on our platform. We do not respond to browser "Do Not Track" signals at this time, as there is no industry-standard approach to handling them.
6. Data Security
Keeping your information safe is one of our top priorities at im2015. We've put in place a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard protocols — the same level used by major banks in the Philippines.
- Firewalls & Intrusion Detection: Our infrastructure is protected by multi-layer firewalls and real-time intrusion detection systems that monitor for suspicious activity 24/7.
- Two-Factor Authentication (2FA): We offer and encourage 2FA for all accounts to provide an additional layer of security beyond your password.
- Access Controls: Only authorised im2015 personnel with a legitimate business need can access your personal data, and all such access is logged and audited.
- Regular Security Audits: We conduct periodic penetration testing and security audits to identify and remediate vulnerabilities proactively.
- Data Breach Response: In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the National Privacy Commission within 72 hours as required by R.A. 10173.
While we do everything in our power to protect your data, please remember that no method of transmission over the internet is 100% secure. We strongly encourage you to use a strong, unique password for your im2015 account and never share it with anyone.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Here are the general retention periods we follow:
- Active Account Data: Retained for as long as your im2015 account remains active.
- Financial Records & Transaction History: Retained for a minimum of 5 years following your last transaction, in compliance with AML regulations under Republic Act No. 9160 (as amended).
- KYC / Identity Verification Documents: Retained for a minimum of 5 years after account closure or the conclusion of any related regulatory proceedings.
- Customer Support Communications: Retained for up to 3 years from the date of the last interaction.
- Marketing Consent Records: Retained for as long as you remain subscribed to marketing communications, plus an additional 2 years after opt-out for proof of consent records.
Once retention periods expire, we securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your account, we will process this within 30 days, subject to any overriding legal retention obligations.
8. Your Rights Under Philippine Law
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by im2015. We are committed to honouring all of these in a timely and transparent manner:
- Right to Be Informed: You have the right to know what personal data we collect about you, why we collect it, and how we use it — which is exactly what this Privacy Policy is for.
- Right to Access: You can request a copy of the personal information im2015 holds about you at any time.
- Right to Correction: If any of your personal data is inaccurate, incomplete, or outdated, you have the right to have it corrected.
- Right to Erasure / Right to be Forgotten: You can request deletion of your personal data where we no longer have a legitimate reason to retain it.
- Right to Data Portability: You can request your personal data in a structured, commonly used, machine-readable format.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
- Right to Withdraw Consent: Where we rely on your consent to process data (e.g., for marketing), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
- Right to Lodge a Complaint: If you believe we have not handled your data correctly, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12. We will respond to all verified requests within 30 calendar days. In complex cases, this may be extended by an additional 30 days, with prior notice to you.
9. Protection of Minors
im2015 is an online gaming platform strictly for adults aged 21 and above, as required under Philippine gaming regulations. We take the protection of minors extremely seriously.
We do not knowingly collect personal information from individuals under the age of 21. During the registration and KYC process, all players are required to provide a government-issued ID confirming their age and identity. Any account found to belong to a minor will be immediately suspended and all funds returned in accordance with our legal obligations.
If you are a parent or guardian and believe that your child has registered on im2015 or provided us with their personal information, please contact us immediately at support@im2015.net. We will take swift action to address the situation.
We also encourage all adults in the household to use parental control tools and to keep their im2015 account credentials strictly private to prevent unauthorised access by minors.
10. Third-Party Links & Services
From time to time, our website or promotional materials may reference third-party services such as payment gateways or game providers. Please be aware that these third parties operate under their own privacy policies, and im2015 has no control over or responsibility for their data practices.
We encourage you to review the privacy policies of any third-party services you interact with. The fact that im2015 works with these partners does not imply our endorsement of their privacy practices.
11. Changes to This Privacy Policy
im2015 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Send a notification to your registered email address for significant changes.
- Display a prominent notice on our website for a reasonable period following the update.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of im2015 after any changes take effect constitutes your acceptance of the updated policy.
